Tag Archives: Demand management

SEND WATCH: DEMAND MANAGEMENT?

Spy medium

A random and incomplete selection of documents obtained under FoI shed light on what might be the point of the SEND spying affair.

Many of the documents released reveal that Education Director, Alison “Pervy” Hurley and her SEND managers were taking a lot of interest in FoI requests made by parents and in posts on social media between parents regarding legal action or judicial review.

For starters, council officers should not be interfering in the public’s use of FoI. This is laid out in FoI legislation as unlawful. Hurley and her spy team have therefore broken the law by obtaining evidence of FoI requests by parents and using them to discourage parents who were members of the Bristol Parent Carer Forum from making further requests.

On the question of legal action and judicial review, are People Director, Hugh “Cares” Evans and his Education Director Hurley running an informal demand management policy in SEND?

This is a money-saving policy used by public service managers to prevent take-up of services, often through obstruction. Council tactics may include slow and confusing processes, ignoring correspondence and communications, forcing people into long complaints processes and simply refusing people services they are entitled to.

The last thing Evans and Hurley need is parents taking legal action to obtain the services they are entitled to as this creates a double cost to the council. The cost of providing the service they’ve tried to avoid delivering and also the cost of any legal action.

Who agreed to pay our council bosses large sums to block people from asserting their legal rights to services?

CUTS NEWS

Rees  Ted Talk
Look! Man in a shirt from Top Man doing a Ted talk.

Not much information emerging from the Rev Rees on the scale of cuts in public services he’s proposing over the next year*. Instead the inane egoist seems to be focussing his PR efforts on boasting about how many ‘hits’ his ridiculous Canadian TED Talk is getting on Youtube and his fantasy plan for an underground network in Bristol.

What we do know is that of the £11.7m of savings planned for delivery in 2021/22, only 46% were achieved.Leaving around £5.5m to be brought forward to this year. We also know around £29m of ‘efficiencies’ and ‘transformations’ were announced in this year’s budget. That’s a total of about £34.5m cuts to be made to public services this year then.

But what will be cut? Council documents, carefully hidden from view, have identified “six key areas for service reviews”. They are: property and capital; be more business-like and secure more external resource; improving efficiencies; digital transformation; reducing the need for direct services and, er, redesigning, reducing, or stopping services.

Property appears on these cuts lists every year and delivers nothing; the council being “more businesslike” is a hollow joke and that last time they tried digital transformation it delivered a £30m deficit senior bosses tried to hide from the mayor and public.

It’s therefore likely all the cuts will come from “improving efficiencies”, euphemism for staff cuts; reducing the need for direct services, which means trying to stop the public accessing services they’re entitled to (see SEND) and redesigning, reducing, or stopping services, which means scrapping services altogether.

So the Reverend’s plan is to fire staff, bully council taxpayers into not taking up services and cut anything else that’s not nailed down to save £34.5m

No wonder he wants you to look the other way at his stupid TED Talk.

*Since this article was published Bristol City Council has published a press release acknowledging they may need to make £31.1m next year. What they didn’t mention was an annex to a finance report to cabinet that suggested these cuts might be as much as £87.6m!