Bristol City Council have been insisting via a ridiculous ‘fact-finding’ report authored by their ridiculous head of legal Nancy “Rollercoaster” Rollason that no ‘systematic monitoring’ of SEND parent’s social media ever took place.
Now a video clip, from the summer, briefly comes to light, before disappearing again into the internet shadows, starring one of the council’s ‘weak men’, People Director, Hugh “Cares” Evans. The “brains” behind the hapless surveillance operation, Evans says:
Would you want to read from your partner organisation or colleagues something on social media the like of which we’ve been reading on social media?
Leaving aside why Hugh’s being paid £180k a year to read the general public’s social media, are we to believe Hugh and his SEND manager mates must have been regularly accessing parents social media in a totally unsystematic way?
Or has he been lying through his teeth to a council lawyer?
Papers for Bristol City Council’s People Scrutiny Commission tomorrow which will look at council legal boss Tim O’Gara’s ludicrous ‘fact-finding’ report into SEND spying have been published. These papers include questions and statements from parents.
Here’s a particularly disturbing statement, which suggests that the spying goes far beyond a couple of parents involved with the Bristol Parent Carer Forum. While SEND management actions go far beyond spying. They also appear to be referring ‘difficult’ parents to child protection social workers as some sort of weird disciplinary measure.
I am a parent of a child with Special Educational needs. I am not an officer or volunteer of Bristol Parent Carer forum but I have experienced tweets of mine being copied and shared with other agencies.
It took me almost 2 years and cost me thousands of pounds to ensure my son was in a suitable school place – this was decided by a judge during a tribunal process, through independent reports.
During this process I was referred to social services as Bristol SEND services raised concerns that I had fabricated or induced my son’s illness. Fabricated or Induced Illness (FII) is the term used for when a parent or caregiver of someone, most commonly a child, is accused of fabricating, exaggerating or inducing the symptoms of that person.
False FII allegations are made by people in power, such as medical professionals, social workers, teachers, the Local Authority etc and they happen more often than is known and the cases are continuing to rise by the day.
Part of the reason these allegations came about is because in May 2021, an employee of BCC sent my son’s head teacher a copy of some tweets I had made about how my son feels in school. The officers told the headteacher that, “BCC communications team…. Monitor social media for us” and that she felt the school would, “rather be aware of the situation than not”.
SEND parents know that monitoring of families is prolific, especially if we appeal decisions of shoddy EHCPs which are not fit for purpose. This SEND surveillance is not just about [Bristol Parent Carer] forum officers – the leaked emails clearly show redacted names which are likely to be other parents.
Although my eldest son is now in the correct provision and social services have no concerns and are discharging us, my younger two children are being denied referrals to the Autism team. This is in part due to the school insisting that my children are not autistic and should not be referred and being denied Human Rights to go private.
The officer that shared my tweet sought to damage my relationship with the school – which they have been totally successful in and the actions of this officer now impacts the support my children are able to access and the hellish nightmare of FII accusations over the last year. The school for example, has actively called the paediatrician to ensure the GP request of referral for autism assessments is blocked.
I urgently need to get my children help as their SEN needs have been recognised by independent professionals but I am not able to get them they help they need due to the FII allegations, yet I have support of my GP, Social Services.
Their needs are being ignored across health and education. Surely this is disability discrimination? I feel this situation has been deliberately created due to the surveillance actions of the comms team and the officer that shared the post with the headteacher. I believe this is some form of punishment for advocating for my eldest and for contacting the Evening Post in 2020 to share with them how awful the SEND system is.
This is simply unacceptable and I hope my story encourages other families to share the experiences they have had and not to be scared of the threat of social services.
A collection of legal interpretations that are such a load of old bollocks it’s hard to put into words
The council openly acknowledge that that they were spying on SEND parents at para 29 of their fact finding report.
And again at para 41
Having acknowledged parents were spied on, the report concludes with some bizarre legal analysis from council legal boss, “L’ill” Tim O’Gara explaining why nothing unlawful occurred. On the subject of the Regulation of Investigation Powers Act, which regulates how, why and when state actors can spy on us, he says:
A rather odd conclusion as the relevant legislation on directed surveillance makes no mention of ‘publicly available information’ being exempt as O’Gara seems to think:
Considering that O’Gara’s report acknowledges that the information on SEND parents was obtained on two occasions for what looks like a ‘specific investigation’ in a ‘manner likely to result in the obtaining of private information’ (eg. the identity of anonymous Twitter users and wedding photos), it’s hard to understand how this wasn’t directed surveillance as defined in RIPA.
RIPA authorisation would have meant that rather than providing a useless (and unrecorded) briefing to obtain permission for their dodgy investigation from clueless moron Education Director, Alison “Pervy” Hurley, the managers undertaking the investigation would have had to have obtained formal written advice and authority before undertaking any spying activities. To most normal people, a sensible course of action.
However, any authorisation would have had to come from a magistrate, who would be unlikely to authorise an investigation of parents because they were criticising some thin-skinned local authority managers and their shit service. This is on the simple basis that slagging off the council is not a crime and councils can only spy on people where there’s a reasonable belief that they are breaking the law.
O’Gara reaches similarly offbeat conclusions about data protection and the relevant GDPR legislation designed to protect our personal data from government and corporate snoopers and data thieves. In simple terms, the information council bosses accessed, processed and shared was undoubtedly personal data subject to GDPR legislation.
The council, therefore requires the consent of the owners of this data to process it. Something they clearly did not have. If they don’t have consent, then the council is required to have another lawful ‘reason for processing’ this personal data.
However, here’s O’Gara’s interpretation of GDPR issues raised his by council’s spying activities:
Where’s the council’s ‘lawful reason for processing’ SEND parents personal data in all this guff? Nowhere in three long-winded paragraphs of red herrings about ‘Data Protection Impact Assessments’ (DPIA) and ‘systematic monitoring’.
There’s no dispute that it was thicko Education Director Alison Hurley’s choice whether or not to do a DPIA, which is basically a risk assessment. Something you might expect a director-level public sector manager to undertake as a matter of course before implementing any new and, potentially, highly controversial policy.
But what’s this got to do with GDPR compliance? Are the council saying they complied with GDPR because they didn’t produce a risk assessment that’s not required? Ironically, a document that might have informed Hurley how to comply with GDPR? But which might have also left a rather unhelpful paper trail directly back to her?
Similarly, the surveillance Hurley authorised may or may not be ‘systematic’ and therefore subject to further regulation but where’s the answer to the crucial GDPR issue: what was Hurley’s ‘lawful reason for processing’ SEND parents’ personal data from the internet without their consent?
This central issue is avoided in O’Gara’s report, which tells ua that their spying activities were done
at the request of Contact and BPCF to substantiate the concerns being raised by BCC about the activity of the [parent carer] forum members;
Para 49, Fact-finding report – Use of social media by council staff re SEND Parent Carer Forum.
Are we being told that if the Bristol Parent Carer Forum requests personal information from the council on the parents it’s supposed to be representing then this exempts the council from the law? This is such a load of old bollocks it’s hard to put into words.
It’s further worth noting that an unnamed ‘Parent Participation Advisor’ from Contact, an allegedly independent national organisation supporting SEND parents, seemed to very enthusiastically encourage the council to spy on Bristol’s SEND parents. They told a council SEND snooper in an email extract at para 20:
I understand that some of the evidence may be subject to GDPR but I have been advised that anything that is posted publically [sic] is ok to share
Para 20, Fact-finding report – Use of social media by council staff re SEND Parent Carer Forum.
Did anyone at Bristol City Council bother to check if this legal opinion was accurate and check the legal credentials of whoever ‘advised’ this ‘Parent Participation Advisor’? Or was it just accepted by a ridiculously thick set of SEND managers and has this inaccurate claim then found its way into a formal council legal opinion, allegedly prepared by three lawyers?
This short, daft report signs off with just one recommendation:
Would it come as any surprise to learn that this is one great big fat lie too? Bristol City Council Children’s Services has a very detailed protocol called Use of Social Media Sites by Social Care and Safeguarding Staff on the internet in their Bristol Children’s Services Procedures Manual.
The relevant section would appear to be:
2.3 Covert/Overt Surveillance and the Regulation of Investigatory Powers Act 2000
Viewing a service-user’s social media content without their specific consent is not necessarily, of itself, unlawful.
However, consideration must be given, in all cases, as to whether viewing the sites constitutes ‘directed surveillance’ under the Regulation of Investigatory Powers Act 2000 (‘RIPA’) and so requires authorisation under that Act. This is a complex area.
Whilst the following general principles apply, each case must be treated on its own facts, and legal advice MUST be sought as necessary:
If the consent of the service-user is obtained, then no further authorisation would be required;
If consent is not obtained but no privacy settings are in operation to prevent viewing, then the material available on the sites can be regarded as ‘open source’, and so a single viewing would not constitute ‘directed surveillance’ under RIPA and no authorisation would be required under that Act;
However, the Chief Surveillance Commissioner (now superseded by the Investigatory Powers Commissioner) made clear his view that repeat viewing of sites by staff may constitute ‘directed surveillance’ and if done covertly (i.e. without the knowledge of that person) then this would be ‘covert surveillance’. This would require authorisation under the Act in the form of a warrant from a magistrate.* It is for the employer to ensure that any covert surveillance is properly authorised, recorded and, most importantly, legally justifiable.
So why has the Director of Education and her SEND managers completely ignored their own publicly available procedures? And why is the Head of Legal Services and his legal team pretending in a report to councillors that these procedures don’t exist and instead published the exact opposite as their legal view?
I think we should be told ...
*******A meeting of Bristol City Council’s People Scrutiny Commission will take place on Monday 12 September at 5.00pm for councillors to discuss this absurd report and next steps. People are encouraged to ask questions, make statements and, if possible, to attend and jeer at any spying director or manager scum in attendance (that’s if they have the balls to attend – look out for last minute sick notes). Details on asking questions and putting in statements are here under ‘Public Forum’.
Inactive “activists” and non-campaigning “campaigners” star in desperately shite sham report that council’s top lawyer is pretending isn’t anything to do with him
A little late but, as promised by outgoing Chief Exec Mike “Billie Jean” Jackson, Bristol City Council has published a heavily redacted ‘fact-finding’ report into their SEND spying scandal.
This is the scandal of senior education bosses casually obtaining personal information from the internet, including wedding photos, on parents with SEND children. With no regard for the law, this personal information was then gleefully shared among City Hall bosses and third party organisations to undermine the local Parent Carer Forum and the parents it supports.
The education bosses even appear to have attempted a spot of what’s popularly called “doxxing” by obtaining what they considered identifying information from the internet on parents and then outing them to third parties.
Luckily for the officers involved in this potentially unlawful conduct, their names have been redacted in the report. However, in order not to protect the guilty and help you avoid some massive tossers, we’re happy to name some of the key arseholes in the council’s senior education team involved in the spy operation: Alison “Purvey” Hurley, Director of Education; Vikki Jervis, Principle Education Psychologist; Virginia Roberts, WSOA/SEND consultant; Gale Rogers, Head of Children’s Commissioning; Jess Baugh, Commissioning Manager.
A number of unnamed individuals in the council’s external comms team, managed by failed journalist Saskia “Hindley” Koynenburg were also involved. Information on these individuals welcome. Why should they be allowed to skulk in the shadows and fuck with us?
The report, itself, is a grim farrago of half-arsed backside covering attributed to Bristol City Council’s “Legal Services”. Largely because legal boss “L’il” Tim O’Gara may not want his name anywhere near such a political document that may cost some of the idiots involved their jobs.
O’Gara’s report is just ten slim pages. Eight of which are wholly irrelevant and dedicated to a nakedly political and obsessive attack on the Bristol Parent Carer Forum (BPC), which two parents at the centre of the scandal are involved with. The council’s main angle on the pair is that they were “activists” and “campaigners” against the council and its SEND team and this was a conflict of interest with their roles at BPC.
The obvious response to this is, so fucking what? And what right do council managers and directors have to spy on “activists” and “campaigners” anyway? Do residents of Bristol effectively forfeit basic human rights and their dignity if the council randomly labels them “activists” and “campaigners” on the basis of unreliable evidence gleaned off the internet?
Having dehumanised their SEND spy victims as “activists” and “campaigners” with no rights, the council’s report fails to identify anything resembling a “campaign” or “action” from either parent. Instead the parents’ only apparent action was to discuss the poor quality of Bristol’s SEND offer on social media with each other!
When did conversing with friends, acquaintances and relatives become “activism” and “campaigning”? Who made up this nonsense, which is basically cover for a crude state assault on the free speech of Bristol SEND parents on the internet? And a blatant attempt to stop dissent and criticism of a failing local public service so that the incompetents running it can pump out cheery fake news about the service instead and continue to bank fat salaries they don’t deserve.
Helpfully, the report clearly indicates that this “campaigning”/”activist” schtick is all a load of bollocks. Para 16 says:
Remarkably, the report is openly acknowledging that its “campaigning”/”activist” concerns may not even be true but concludes that doesn’t matter because some fantasists at City Hall think they might be true! A piece of Alice in Wonderland logic that opens the door for council bosses to unlawfully investigate citizens on the basis of false facts and fictional concerns. So that’s all right then.
Another purpose of all this meandering drivel seems to be that it allows O’Gara to avoid the actual purpose of his report, which should be an investigation into spying on parents by council bosses.
A leaked email from the Bristol City Council education managers at the heart of the SEND spying scandal reveals them plotting over what information they would provide to Bristol Parent Carer Forum.
The email clearly indicates that Education Director Alison Hurley was personally overseeing what sensitive personal data from parents should be unlawfully released to third parties
At the time, Vikki Jervis was Principle Education Psychologist at Bristol City Council. What parents were saying on social media had to do with education psychology is something of a mystery. Although she appears to be the council’s expert on RIPA and GDPR and releasing personal information obtained through surveillance to third parties.
Virginia Roberts is a consultant brought in as SEND lead for Bristol’s Written Statement of Action for OFSTED. It’s her job to oversee an improvement in SEND in Bristol after its terrible OFSTED inspection. How does monitoring and sharing parents’ social media posts relate to improving Bristol’s SEND service? Has Roberts shifted her focus to silencing parents rather than improving her service?
Maybe SEND management are more concerned with monitoring parents’ social media and supplying gossip to third parties than doing the jobs they are handsomely paid to do?
A new message just in regarding Bristol City Council spying on SEND parents’ social media:
“I know of one case where the comms team reported a Bristol parents tweets to the SEND team. Screen shots were taken and then a SEND manager sent the tweets to the parents school. I’ve seen the evidence.
“This family’s vulnerable and already facing accusations of fabricated or induced illness (ffi), so they dare not do anything.”
Yet again, sensitive personal data of parents, unlawfully processed by Bristol City Council External Communications Team, is casually handed over to a third party to further process unlawfully. In this case a school is involved.
We will be endeavouring to find out which school this was. Then we can arrange a visit from the Information Commissioner (ICO) for the school to explain why they think that holding parents’ sensitive personal data, obtained and shared via unlawful surveillance without permission, is OK.
What a mendacious shambles our city’s education sector is.
A statement on the SEND spy scandal has emerged from the Green group at Bristol City Council. They’re the first party to go on the record. We anticipate seeing more statements on the matter in the coming week:
“The recent reports in the local media about leaked information showing that parents/carers of children and young people with SEND have had their on-line social media communications monitored by senior council officers and then shared with an external agency, have raised serious concerns for councillors across the council.
“The administration have confirmed that this happened but claimed it was at the request of the parent carers forum, a claim that organisation denied in a statement released on Thursday.
“This area of work falls within the People Scrutiny remit, the vice-chair of which is Green Party Councillor for Southville Christine Townsend. She is working with other elected representatives in trying to get to the bottom of exactly what has happened as the media reports are confusing and contradictory.
“Greens, and councillors from other parties, believe that these accusations are so serious that an external investigation is required in order to ensure full transparency. Only this will help to restore the trust of our residents in this area of the statutory education service.”
We broadly agree that an independent inquiry would be helpful. However, chances of the Reverend launching such an inquiry into his own administration are near zero. We also believe that any inquiry needs to be run by an independent QC, not by some ex-local authority time-server in a pin-stripe suit on a fat consultancy fee. We need someone who knows how to nail the guilty, not cover-up for bent council bosses.
Yesterday, the Nazi Post and others ran with our story about the council spying on SEND parents.Naturally, Bristol City Council had a totally bizarre explanation for their actions.
An unnamed spokesperson from the council’s External Communications team – who are at the heart of the scandal after covertly collecting parents’ sensitive personal data from the internet and distributing it to Council House managers – explained:
“At the request of the Bristol Parents Carer Forum, we reviewed our own social media and passed onto the forum information relating to claims made about SEND services which included comments left by members. The forum had specifically requested this information to conduct an internal investigation into the conduct of some of its members.”
This is a bizarre excuse, which seems to be saying that a small, local voluntary group made the council do it. It also fails to address public concern that the council acted unlawfully in terms of data protection law (GDPR) and in terms of tight legislation around covert investigations by the state (RIPA).
It now appears the council statement was also a total lie. The Bristol Parent Carer Forum this morning issued the following statement:
This is a pretty categorical statement that the forum did not ask the council to collect data about parents. What have the council got to say now? What’s gonna be their next excuse for their unlawful conduct?